Sales

Sales Operations Manager

Bengaluru   |   Full Time

Job Description:


The Sales Manager at Zluri plays a pivotal role in driving revenue growth by leading and managing a high-performing sales team. This individual will be responsible for formulating and executing sales strategies, building strong customer relationships, and achieving sales targets in a fast-paced and competitive SaaS environment.
 

Key Responsibilities:

 
  • Develop and implement effective sales strategies to drive customer acquisition, expansion, and retention.
  • Identify target market segments, industries, and customer personas to focus sales efforts.
  • Collaborate with cross-functional teams to align sales goals with marketing, product, and customer success initiatives.
  • Set clear sales targets and KPIs, and provide ongoing performance feedback and coaching.
  • Foster a collaborative and motivated sales culture that encourages teamwork and individual growth.
  • Identify and pursue new business opportunities through prospecting, networking, and lead generation.
  • Build and maintain a strong pipeline of potential customers.
  • Conduct market research to stay informed about industry trends and competitive landscape.
  • Cultivate strong relationships with key stakeholders and decision-makers within target accounts.
  • Understand customer needs, pain points, and objectives to position our SaaS solution effectively.
  • Provide exceptional customer service and address inquiries or concerns promptly.
  • Manage the end-to-end sales process, from initial contact to contract negotiation and closure.
  • Utilize CRM software to track sales activities, forecast revenue, and generate reports for management.
  • Ensure accurate and timely documentation of sales activities, contracts, and customer interactions.
 

Qualifications:

 
  • 3-8 years of experience in sales operations, revenue operations, or a similar role in the SaaS industry.
  • Demonstrable proficiency in CRM software and sales tools.
  • Strong analytical skills, with a demonstrated ability to interpret and use sales data to drive decision-making.
  • Excellent communication skills and the ability to present complex data in a clear and concise manner.
  • A strong understanding of sales processes and strategies in a SaaS environment.
  • Proven ability to work in a fast-paced environment and manage multiple projects simultaneously.

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