Marketing

Technical Writer

Bengaluru   |   Full Time

About Zluri:


Zluri is a cloud-native SaaSOps platform enabling modern enterprises with SaaS Management, Access Management and Automated Access Reviews. Zluri empowers IT and Security teams to gain visibility into their SaaS landscape, unlock recurring savings, & securely govern access with provisioning and de-provisioning. Zluri’s technology is powered by a deep discovery engine, in-built iPaas and its evolving AI, enabling companies to easily navigate & control complex SaaS ecosystems.Trusted by over 250 global customers, Zluri is committed to delivering innovative, reliable, and scalable solutions that empower organizations to optimize their SaaS usage, ensure compliance, and enhance identity governance practices.We’re a Series B-funded organization and is backed by stellar investors like Lightspeed India, Mass Mutual Ventures, Endiya Partners, and Kalaari Capital.You can read more about why we are building Zluri here - https://www.zluri.com/blog/why-zluri-why-now/.


About the role:

As a Technical Writer at Zluri, you will play a crucial role in transforming complex technical information into clear, concise, and user-friendly documentation. You will work closely with cross-functional teams to ensure that our customers, partners, and internal teams have access to accurate and comprehensible materials. This role requires a blend of technical expertise, exceptional writing skills, and a commitment to maintaining high-quality documentation standards.


Key Responsibilities

1. Document Creation and Maintenance: Create and maintain a wide range of technical documentation, including user documentation, API documentation, tutorials, implementation guides, product walk-through videos, and release notes.

2. Collaboration: Collaborate closely with subject matter experts (SMEs), software engineers, product managers, and other team members to gather information and ensure the accuracy and completeness of documentation.

3. Content Organization: Develop logical and structured information architecture to make documents easy to navigate and comprehend.

4. Review and Editing: Review and edit documents for grammar, style, and accuracy, and ensure compliance with company guidelines and industry best practices.

5. User-Centered Approach: Focus on the end-users' needs and experience, making technical information accessible to both technical and non-technical audiences.

6. Content Localization: Work with cross-functional teams to ensure that documentation is translated accurately and maintains its effectiveness in multiple languages.

7. Continuous Improvement: Stay updated on industry trends and best practices to continuously improve the quality and accessibility of documentation.


Qualifications and Skills

- Bachelor's degree in a relevant field (e.g., English, Technical Communication, Computer Science, Engineering, etc.).

- Proven experience as a technical writer, for at least 3 years, preferably in SaaS.

- Exceptional writing and editing skills, with a keen eye for detail.

- Strong technical background with the ability to understand complex technical concepts.

- Proficiency in documentation tools and software (e.g., GitHub, Notion, JIRA).

- Strong project management and organizational skills.

- Excellent interpersonal and communication skills, with the ability to work effectively in a collaborative environment.

- Experience with Agile and Scrum methodologies is a plus.

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